First Impressions - Fitbit Surge

I received the Fitbit Surge on my Birthday and have been using for 1 week now, so wanted to share my first impressions.  I feel I am a Fitbit "expert user" as I owned the original Fitbit (still in my drawer) from December 2009 and have owned and used every version since except for the Zip and the New Fitbit Charge & ChargeHR.  My favorites have been the Fitbit One and the Fitbit Force (my most recent version prior to the Surge).  So basically 5 full years of wearing a Fitbit nonstop.

Past blog posts:

 

Form and Style - The Surge is basically a double wide Force or Charge without the band clasp issue.  It is a watch band type clasp which has been needed for a while.  Unfortunately the new Charge  still has the clasp mechinism that does not hold, but the ChargeHR 'does' due to the heart rate monitor.  For that reason alone (the watch style clasp) you will want the ChargeHR over the Charge.  Trust me. 

 

The band on the Surge may not be replaceable and is of a material that does not feel it will last long.  There are two screws at each end at the base, but I do not know if it allows a change.  The Surge fits at an angle on your wrist for easy viewing and is comfortable enough to wear all the time, even to bed.  The Surge instructions did recommend moving to the other wrist at night when you sleep as well as keeping it loose in normal wearing, but tightening when excercising for better heart rate readings.  It has 3 buttons, one on the left which is the main "return" button and two on the left for navigation and selecting inputs based upon the screen.

 

And true to form with Fitbit, another new proprietory charge cable.  Ugg.

The Surge does show the time and date all of the time and you can turn on/off/auto the backlighting.  But using this as a watch does not seem to work as every time I look at it to see what time, I see the number of floors I have walked instead.  It will also get notifications from your phone so you know when you get a phone call or text message.  However, the amount of data it shows regarding text messages is minimal.  The buzz on the Surge just sends me to my phone.

As with my Fitbit Force, I can browse quickly through steps, miles, cals, floors, with the additional heart bpm.  Other new additions are specific activities: Run, Exercise, Alarms, and Settings.

  • Within Run, it has Free Run (GPS,Heartrate), Treadmill run (Heartrate), and Lap Run (GPS,Heartrate)
  • Within Exercise, it has Hike (GPS,Heartrate), Weights (Heartrate), Workout (Heartrate), Elliptical (Heartrate), Spinning (Heartrate), and Yoga (Heartrate)
  • Within Alarms, you can view all of your alarms you have set and turn them off and on.
  • Within Settings, you can turn notifications off and on, Set backlight options (on/off/auto), shutdown your fitbit, view regulatory info, view version, and set heartrate options (on/off/auto)

Where is Treadmill?  Maybe use Elliptical instead.  Where is cycling with GPS & Heartrate? I guess you can use Run or Hike and change to Cycling on the Website?  Well, maybe, maybe not as the Edit function for a recorded activity on the website is very limited.


Last thoughts.  If indeed the Charge and ChargeHR are just updated Force, I would probably go with the ChargeHR over the Surge.  The GPS does not seem reliable or that useful(heck, I have a phone with GPS, a Garmin with GPS also, do I need another?) and the "watch" capabilities suck.  I would just rather wear a watch for the time and a Fitbit for the tracking.  Plus, you save a lot of money.

Update 12/16/2014 - Still does not work as a watch. Hardly ever see the time when I look.  Just steps or stairs.  Also stopped syncing via App on Mac or iOS today.  Put in an issue with Fitbit.  Will not use Bluetooth to connect to iPhone for music either.  Thinking Bluetooth may have died...

Update 12/27/2014 - Still having syncing issues.  Can not get it to sync via Mac.  Dongle installed and working but does not see the Surge.  Have tried on multiple dongles and have tried to reset as a new Fitbit.  Still can't see.  Issue with iOS on my iPhone 6 Plus continues as well.  Have to reboot phone to get it to recognize the Surge.  Had none of these problems with Force.  Very unsatisfied.  Fitbit support is next to useless this time.  They have always been very attentive in the past.  This is really making me want an Apple Watch.  Goodbye to Fitbit forever?