Garmin Swim

I recently started back to swimming (it has only been about 25 yrs) and I originally used my Garmin 910XT   for my weekly swim, but the result was not satisfactory.  See Blog post here
 

I recently purchased the Garmin Swim and wanted to provide the intial results of using it for the first time this morning.  Overall, I was satisfied with the Swim.  It is much smaller than my 910XT and you hardly notice you are wearing while swimming.  I was suprised by it's accuracy during my swim.  It only provided a mistake on my last 50 yrd backstroke "float" as 100 yrs.  It was correct at the turn as I looked, so it thought the last 25 yrds was 75 yrds.  So out of a 2500 yrd swim, it reported 2550 yrds and the only mistake happened at the very last lap. You can see my results here.
 

Starting and Stopping the watch during my 100 yrd and 50 yrd sprints was a bit cumbersome.  I thought I paused after one of the 100's, but did not catch it until it was time to start for the next.  The pausing and starting probably adds about 5 seconds per due to starting the watch before and pausing the watch after you touch the wall.  I would like it to recognize when you start and stop via an accellerometer.  But of course if you stop during a swim to adjust your googles, it would think you are stopping one swim and then starting another.  So I am unsure of the best way for this to work.
When I uploaded the data via Garmin Connect, it did provide the wrong day and time (August 28 vs. Sept 4). Not sure why this happened but I have seen others state the same.   I manually changed it after. 
Also I could not get the data to upload to other sites that connect to my Garmin (RunKeeper and Daily Mile)  even though both sites accept swim data. RunKeeper would only pull my Garmin 910XT data and Daily Mile allowed me to select the Garmin Swim, but stated that there was no new data.
So overall it has some minor issues that hopefully will be worked out.  I will post if the date and time issue continues after my next swim here.

 

Adventures with Garmin

I purchased a very expensive Garmin GPS watch(Garmin Forerunner 910XT) near the end of April 2012.  The reason I purchased was because the device was waterproof and could be utilized for running, biking AND SWIMMING.
After my first swim with the watch (2 weeks after purchase), it filled with water. (http://flic.kr/s/aHsjzdT13f).  Thus my adventures with Garmin support begins.
I first eamiled Garmin support and waited.  After 24 hrs with no response other than the automated receipt of issue, I called Garmin phone support and got a RMA (Return Merchandise Authorization) but had to ship them the device before they would send the replacement.  A process of WEEKS!  I only had the watch for 2 weeks and now I would be without for 2 weeks. At what I paid for it, I was not happy and told them this. I use it almost everyday and sold my old Garmin Forerunner (now evaluating the Garmin Fit iPhone App).  Garmin did send me a UPS shipping label by email.
The same day I tweeted the pictures on Twitter regarding the watch failure and was contacted by their "Social Support" team (@Garmin) to see if they could help.  I let them know that I had already called phone support and was getting the exchange but was dissatisfied with the amount of time this would take.  Social Support stated a way I could get it quicker and they could do it.  I emailed them and said OK, lets do it.  Then silence. 24 hours or more until they emailed me asking for a time to call me.  I guess I get one email a day.  That is the limit.
Ugh, what should have been done at FIRST CONTACT is taking days to complete and if Social Support would only email me once a day, this would take another week to complete.  Again, back to why I was not happy.  These guys work at the slowest pace possible.  Even when they are trying to fix the problem of taking to much time.  I am getting dizzy.
So once again I called phone support to speed things up.  They stated they do not offer the opportunity to send a replacement first unless the person contacting asks or complains.  I did state originally when I called Garmin I was not happy with the 2 week turnaround.  I guess that does not count as complaining.  The support person seemed not happy that the Social Support told me of this option.  They took my info and said a new Shipping label will be sent to me and the replacement watch will be sent out within a day or two.
We shall see............
Stay tuned.